Question 1: Are you Manufactory or Trading Company?
--Our company Zhejiang Kurtin New Material Tech / Kurtin Metal Technology is the exporting center itself. we are also the share holder of the EVA factory located in the countryside.Therefore, our price, quality and customer service can be integrated to a perfect combination.
Question 2:How does your factory do regarding quality control?
--In order to keep our none compensation record, quality is our first priority. Kurtin People always attach great importance to quality control from the very beginning of raw material sourcing to the end of production. Each batch of products will be tested with caution before packing and delivery.
Question 3: What is your quality assurance policy?
--Payment will be refundable if the product quality or delivery time does not meet the agreed terms. We can also sign the refund agreement with any of our buyer. The main purpose is not to refund the payment, because we understand the buyer need the good quality products, not the payment refunded and time wasted. But this is to prove that we are fully confident with the quality of our products.
Question 4: Can I get samples before ordering?
--Yes for standard product, samples can be provided for you with free of charge, for non-standard product, please contact us for discussion.
Question 5: Is your Eva sheets/rolls you produce environment friendly or green product?
--We promise our EVA sheet to be 100% fresh material, they are totally environment friendly whether fireproof or not, they are safe to human being and environment, free of HBCD.
Question 6: Can we have Third party inspection for the EVA before delivery?
--Sure. Test and inspection are welcome before delivery. Kurtin people always want to deliver the right products to our customers.
Question 7: How can I get your quotation and how to order ?
--Please send us your detail inquiry with the following one of the contact method for discussions.
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